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Lifesafer Interlock Inc Complaint - Horrible Service Horrible Product
Lifesafer Interlock Inc Complaint

Lifesafer Interlock Inc Complaint

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Horrible Service Horrible Product


Completed my term of probation and now waiting on these people to get this horrible machine out of my car. Have my regular license back no restrictions still have not been able to get an answer as to when this faulty nonfunctioning product will be gone. Sent all my paperwork to them paid for the month and after speaking with customer service department they are not sure if they can prorate what I have paid and get money back, or will this have to go towards removal fee for them to get that piece of junk out of my car. The machine has blown one of my cylinders in my car. Now my front lock on the driver’s side does not work only if the car runs for a long period of time because it is draining my battery way too much in this cold weather. Also my rear window will not roll down because of a short. So they tell me it has nothing to do with the machine my mechanic says something totally different. I'm glad my car is paid off if it was brand new no way I would have this machine installed. Also customer service at the NY location is horrendous. Nasty customer service who do not return phone calls or speak to you as if you are reporting to them and they are your PO. It’s unreal have I not suffered enough financially that now I have to be spoken to as if I am a harden criminal. The crime does not fit to have this machine inconvenience your life when you made a mistake. They should mandate this machine to rapists, robbers, child molesters then they could keep track of us. Since I received my DWI I have gotten a promotion at my job and also purchased a home. Perhaps all the time they spend chasing after us for these faulty lock outs and missing appointment fees they should channel that energy in training their personnel to treat their customers with dignity. Last time I checked I was the one paying for the machine.


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