Lifesafer Interlock Inc Complaint

Lifesafer Interlock Inc Complaint

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Terrible Customer Service! - E350 diesel engine


I unfortunately have to have the Interlock device with camera and GPS. Oh well though at least I'm able to get myself to work and keep a job. My complaint is that if you ever need anything after hours or on the weekend you can forget it! Its cold here in Missouri right now, and apparently this cheaply made device can't handle it. The other night my fiance drove my car to the store. He comes out and there is a terribly loud noise coming from my car (caused by the device) this is the second time this has happened! The customer care team REFUSE to be of service as they are apparently just as terrible as the device. The noise was so loud....and wouldn't go off. Because I could start my car, it wasn't their problem and they wouldn't help me. This is ridiculous! Its their product, yet because my unit acted up after 5 it wasn't worth their time. Do they really believe that people aren't going to have issues after 5??!! AND now there is a NATION WIDE problem and I have to miss work because of their faulty device! I have to go in early and have my device serviced or pay $60/hour to have them service my car so I can go to work. I am outraged!


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